Performance
Pillar

Our Performance pillar is not just about maintaining our business resilience, but about being transparent, ethical and responsible throughout our entire operation.

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Ensuring that our business is resilient and operates according to principles that benefit all of our stakeholders.

 

Our Performance pillar focuses on being transparent, ethical and taking responsibility for all actions in our entire operation. It lays the ground for how we operate, ensuring that every aspect of our business contributes to a bright future for people and pets alike.

Highlight
Credible & Ethical Business
Product Quality & Safety
Responsible Sourcing

EcoVadis bronze medal

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We are thrilled to announce that, in October 2025, PPF received the results of its latest EcoVadis sustainability assessment — and the results are outstanding! EcoVadis is a globally recognized assessment platform that evaluates business performance in four categories: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement.

 

Companies receive a score between 0 and 100 in each category, reflecting the quality of their sustainability management systems.
This year, PPF has once again proven its strong commitment to sustainability by maintaining its Bronze Medal, placing us within the top 35% of all rated companies worldwide. This is a remarkable achievement, especially considering the increasingly stringent requirements and the raised thresholds for medal eligibility. For instance, previously the bronze medal was awarded to companies in the top 50%. 

 

This accomplishment is a significant milestone in PPF’s ongoing sustainability journey and highlights the power of collaboration and dedication across teams. Our collective effort, commitment, and great teamwork played a crucial part in this success. 

 

Together, we’re making a real difference for a more sustainable future.

 

For more information, please visit our EcoVadis Recognition Page.

 

Embedding integrity, transparency, and a zero-tolerance approach to bribery and corruption into our core decision-making, governance, and daily operations protect trust, ensure compliance, and create long-term, responsible value across our business.

Targets:

We are committed to:

 

  • Achieve 100% of permanent office-based employees completing anti-bribery and anti-corruption training annually.

 

 

Achievements:

  • We have published our annual Sustainability Report every year since 2022.
  • ESG policy has been in place since 2020, it was last reviewed in 2024
  • In 2024, we introduced new policies, such as the IT Security Policy, Anti-bribery and Corruption Policy and the Sustainable Procurement Policy.
  • We started preparing for the Corporate Sustainability Reporting Directive (CSRD).  As of the process, we conducted a Double Materiality Assessment (DMA) and performed a comprehensive data gap analysis. Our first CSRD disclosure will be published in 2028.
  • We were awarded a Bronze Medal in the EcoVadis Sustainability Assessment in October 2025.
  • Launched new online training modules to strengthen ethical awareness across colleagues.
  • Implemented a Competitor Interaction Guideline for key employees to provide clear rules for market conduct.
  • Created the Conflict of Interest Guideline, formalising processes to manage potential conflicts across the business.

Upholding the Highest Ethical Standards

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We uphold a zero-tolerance approach to bribery, corruption, and anti-competitive behaviour. 

This commitment is embedded throughout the organisation through robust governance processes and comprehensive training programmes for all colleagues, from office-based teams to factory-floor employees. 

Onboarding training, annual refreshers, and mandatory anti-bribery and corruption training are provided to all permanent colleagues. To ensure relevance and accessibility, factory-based colleagues receive tailored, video-based training using real-life scenarios, localised into all relevant languages. 

These efforts foster a shared culture of ethical awareness and consistent standards across the business. Ethical business conduct is reinforced by transparency. We regularly and openly communicate our sustainability activities and progress to key internal and external stakeholders, recognising that credibility depends on accountability and trust.

ESG considerations are embedded within our risk framework, ensuring that environmental, social, and governance factors inform decision-making at every level. By combining rigorous ethical standards with transparent reporting and ESG integration, we strengthen both the integrity and credibility of our business—laying the foundation for long-term, responsible growth in the pet food industry.

Product quality and safety are central to our responsibility to pets, pet owners, and partners. We deliver safe, nutritious, high-quality pet food by embedding rigorous standards and controls across our entire value chain, from responsible sourcing to manufacturing, packaging, and distribution.

 

All of our factories are certified under Global Food Safety Initiative (GFSI)-recognised schemes, in line with the International Featured Standards (IFS), and follow unannounced audits, ensuring consistently high standards. We foster a strong quality culture through training, internal audits, and team engagement.

 

Our recipes meet pets’ daily nutritional needs and undergo palatability tests to ensure they are safe, complete, and appealing.

 

Through certified systems, robust controls, and skilled teams, we maintain product quality and safety at the heart of everything we do, earning the trust of pet owners and partners alike.

Targets:

We are committed to:

 

  • Maintain 100% of PPF factories annually certified to IFS/BRC standards.

 

Achievements:

  • All of our factories are certified by the Global Food Safety Initiative (GFSI) audits, according to the International Food Standard (IFS).
  • Revised and rolled out the PPF Quality Policy, embedding a culture of excellence and continuous improvement.
  • Standardised supplier evaluation and claims processes were implemented to ensure consistent quality and preventive actions.
  • Updated our grading standards and testing processes, improving consistency, and ensuring products meet customer expectations.

 

We establish and implement clear policies to support socially and environmentally responsible sourcing, ensuring full compliance with applicable regulations and our internal standards across the entire supply chain. These policies provide a structured framework for engaging with suppliers and partners, setting clear expectations on ethical conduct, environmental protection, and social responsibility.

 

Responsible sourcing is a critical component of our Performance pillar. We recognise that our impact extends beyond our own operations and into every tier of our supply chain. By working closely with our suppliers, we promote responsible business practices, mitigate potential risks, and drive continuous improvement. 

 

Through this approach, we aim to ensure that our sourcing activities not only meet quality and compliance requirements but also contribute positively to society and the environment.

Targets:

We are committed to:

 

  • Reach 95% value coverage of PPF Supplier Code of Conduct and Sustainable Sourcing Policy acceptance by direct suppliers by the end of 2030.

 

Achievements:

  • The Supplier Code of Conduct and Responsible Sourcing Policy were introduced in 2022 and updated in 2024.
  • Environmental and social clauses have been added to our supplier contracts since 2023
  • We established comprehensive sourcing policies and compliance tools that guide our procurement activities.