Our Performance pillar is not just about maintaining our business resilience, but about being transparent, ethical and responsible throughout our entire operation.
Ensuring that our business is resilient and operates according to principles that benefit all of our stakeholders.
Our Performance pillar focuses on being transparent, ethical and taking responsibility for all actions in our entire operation. It lays the ground for how we operate, ensuring that every aspect of our business contributes to a bright future for people and pets alike.
EcoVadis bronze medal
We are thrilled to announce that PPF has received its latest EcoVadis sustainability assessment — and the results are outstanding!
EcoVadis is a globally recognized assessment platform that evaluates business performance in four categories: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement.
Companies receive a score between 0 and 100 in each category, reflecting the quality of their sustainability management systems.
This year, PPF has once again proven its strong commitment to sustainability by maintaining its Bronze Medal, placing us within the top 35% of all rated companies worldwide. This is a remarkable achievement, especially considering the increasingly stringent requirements and the raised thresholds for medal eligibility. For instance, previously the bronze medal was awarded to companies in the top 50%.
This accomplishment is a significant milestone in PPF’s ongoing sustainability journey and highlights the power of collaboration and dedication across teams. Our collective effort, commitment and great teamwork played a crucial part in this success.
Together, we’re making a real difference for a more sustainable future.
Strong internal governance and transparent communication are inseparable foundations of how we conduct business. Our commitment to ethical behaviour underpins our credibility as a trusted partner, ensuring integrity across our operations while enabling clear, honest engagement with stakeholders.
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We are committed to:
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Upholding the Highest Ethical Standards
We uphold a zero-tolerance approach to bribery, corruption, and anti-competitive behaviour.
This commitment is embedded throughout the organisation through robust governance processes and comprehensive training programmes for all colleagues, from office-based teams to factory-floor employees.
Mandatory anti-bribery and corruption training is provided to all permanent colleagues, with a 94% completion rate, annual refreshers, and onboarding training from day one. To ensure relevance and accessibility, factory-based colleagues receive tailored, video-based training using real-life scenarios, localised into all relevant languages. These efforts foster a shared culture of ethical awareness and consistent standards across the business.
Ethical conduct is reinforced by transparency. We regularly and openly communicate our sustainability activities and progress to key internal and external stakeholders, recognising that credibility depends on accountability and trust. ESG considerations are embedded within our risk framework, ensuring that environmental, social, and governance factors inform decision-making at every level.
By combining rigorous ethical standards with transparent reporting and ESG integration, we strengthen both the integrity and credibility of our business—laying the foundation for long-term, responsible growth in the pet food industry.
Product quality and safety are at the core of our responsibility towards pets, pet owners, and our business partners. As a pet food manufacturer, our goal is to deliver safe, nutritious, and high-quality products that meet customer expectations while fully complying with all applicable quality and food safety requirements. To achieve this, we embed rigorous quality standards and food safety practices throughout every stage of our value chain.
We operate robust quality management systems to ensure compliance with all relevant local and EU pet food regulations, which are regularly reviewed by veterinarians and local authorities. From responsible sourcing of raw materials to manufacturing, packaging, and distribution, strict controls and monitoring processes are in place to safeguard product integrity.
Most of our factories are certified under Global Food Safety Initiative (GFSI)-recognised schemes, in line with the International Featured Standards (IFS). Our sites follow unannounced audit principles, demonstrating consistently high standards of food quality and safety across our operations.
We actively promote a strong quality culture across our manufacturing sites. This includes regular quality meetings, involvement of plant teams in internal GMP/GHP audits, and targeted quality training programmes.
Beyond safety, nutritional quality is of paramount importance. Pets rely on their owners for a balanced diet that provides all essential nutrients in a single meal. Our recipes are carefully developed to meet daily nutritional requirements, including energy, protein, vitamins, and minerals. In addition, we regularly conduct palatability tests to ensure our products are not only nutritionally complete and safe, but also appealing to pets.
By combining rigorous quality controls, certified systems, skilled and well-trained colleagues, and transparent processes, we ensure that product quality and safety remain at the heart of everything we do—earning and maintaining the trust of pet owners and partners alike.
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We establish and implement clear policies to support socially and environmentally responsible sourcing, ensuring full compliance with applicable regulations and our internal standards across the entire supply chain. These policies provide a structured framework for engaging with suppliers and partners, setting clear expectations on ethical conduct, environmental protection, and social responsibility.
Responsible sourcing is a critical component of our Performance pillar. We recognise that our impact extends beyond our own operations and into every tier of our supply chain. By working closely with our suppliers, we promote responsible business practices, mitigate potential risks, and drive continuous improvement.
Through this approach, we aim to ensure that our sourcing activities not only meet quality and compliance requirements but also contribute positively to society and the environment.
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